TwinCity Property Finder
Last Updated: April 14, 2026
TwinCity Property Finder ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1. Personal Information You Provide
- Name and contact details (email, phone number)
- Account credentials (username, password)
- Property listings and descriptions
- Photos and images you upload
- Messages and communications with other users
- Profile information and preferences
- Payment information (if applicable)
1.2. Information Collected Automatically
- Device information (device type, OS version, unique identifiers)
- Log data (IP address, access times, pages viewed)
- Location data (with your consent, for map features)
- Usage patterns and analytics
- Crash reports and diagnostic data
- Cookies and tracking technologies
1.3. Information from Third Parties
- Social media information (if you log in via social accounts)
- Property data from public sources
- Partner services and APIs
- Analytics providers (Google Analytics, Firebase)
2. How We Use Your Information
We use the collected information for:
- Creating and managing your account
- Displaying property listings and search results
- Facilitating communication between users
- Improving our services and user experience
- Sending notifications about new properties or updates
- Analyzing usage patterns and trends
- Preventing fraud and ensuring security
- Complying with legal obligations
- Responding to customer service requests
- Delivering personalized content and recommendations
- Conducting market research and surveys
3. How We Share Your Information
We DO NOT sell your personal information. We may share your information only in the following circumstances:
3.1. With Other Users
- Property contact details are shared with interested users
- Your profile information may be visible to other users
3.2. With Service Providers
- Third-party vendors who help us operate the app
- Cloud hosting and storage providers (Firebase, Google Cloud)
- Analytics and monitoring services
- Payment processors (if applicable)
- Customer support platforms
3.3. For Legal Reasons
- To comply with applicable laws and regulations
- To respond to legal requests from authorities
- To protect our rights, privacy, safety, or property
- To enforce our Terms and Conditions
3.4. Business Transfers
- In connection with a merger, acquisition, or sale of assets
- Users will be notified via email and/or prominent notice on our app
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure storage of authentication tokens
- Regular security audits and updates
- Access controls and authentication
- Regular backups and disaster recovery
- Employee training on data protection
- Firewall and intrusion detection systems
5. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide services
- Required by law
- Necessary for legitimate business purposes
Account Deletion: You can request deletion of your account and data at any time. We will delete your data within 30 days of such request, except where retention is required by law or for legitimate business purposes.
6. Your Rights and Choices
Depending on your location, you may have the right to:
6.1. Access and Correction
- Access your personal data
- Correct inaccurate or incomplete information
- Request a copy of your data
6.2. Deletion and Restriction
- Request deletion of your personal data
- Restrict or object to certain processing
- Withdraw consent at any time
6.3. Data Portability
- Request transfer of your data in a machine-readable format
6.4. Opt-Out Options
- Disable push notifications in app settings
- Turn off location services in device settings
- Unsubscribe from marketing communications
- Limit ad tracking in device settings
7. Location Services
We use location data to:
- Show properties near you
- Display your location on maps
- Provide location-based search results
- Improve location accuracy and relevance
Your Control: You can control location access through your device settings. Disabling location may limit some features but will not affect core functionality.
8. Children's Privacy
Our app is not intended for children under 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children.
If we learn we have collected data from a child without parental consent, we will delete it promptly. If you believe we have inadvertently collected such data, please contact us immediately.
9. Third-Party Links and Services
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.
Third-party services we use include:
- Map services (OpenStreetMap, Google Maps)
- Analytics providers (Google Analytics, Firebase Analytics)
- Cloud storage providers (Firebase, Google Cloud Storage)
- Authentication services (Firebase Authentication, Google Sign-In)
- Advertising platforms (Google AdMob)
- Crash reporting tools (Firebase Crashlytics)
10. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze app usage and performance
- Improve user experience
- Provide personalized content
- Remember your settings and choices
You can control cookies through your device settings, but disabling them may affect app functionality.
11. Advertising and Analytics
We use third-party advertising and analytics services to:
- Display relevant advertisements
- Understand how users interact with our app
- Improve our services based on usage data
These services may collect:
- Device identifiers (Advertising ID, IDFA)
- Usage patterns and behavior
- Demographic information
- IP address and approximate location
You can opt out of personalized advertising through your device settings (Google Settings → Ads → Opt out of Ads Personalization).
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
We ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Data processing agreements with third-party providers
- Encryption of data during transfer
- Compliance with applicable data transfer regulations
13. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information is collected, used, disclosed, or sold
- Know whether personal information is sold or disclosed and to whom
- Say no to the sale of personal information
- Access your personal information
- Request deletion of your personal information
- Equal service and price, even if you exercise your privacy rights
We do NOT sell your personal information.
14. European Economic Area (EEA) Rights
If you are in the EEA, our legal basis for processing includes:
- Consent: You have given consent for specific purposes
- Contract: Processing is necessary for performance of a contract
- Legitimate Interests: Processing is necessary for our legitimate interests
- Legal Obligation: Processing is necessary for compliance with legal obligations
Data Protection Officer: If you are in the EEA, you can contact our DPO at: muzaffar.alpha.dev@gmail.com
15. Do Not Track Signals
Some browsers offer "Do Not Track" signals. Currently, there is no uniform standard for how apps should respond to these signals. We respect your privacy choices and provide opt-out mechanisms for data collection where applicable.
16. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the new policy on our website and app
- Sending an email notification to registered users
- In-app notifications or banners
- Updating the "Last Updated" date at the top of this policy
Your continued use of the app after changes constitutes acceptance of the updated policy.
17. Your Consent
18. Contact Us
📧 Email: muzaffar.alpha.dev@gmail.com
📍 Address: Islamabad, Pakistan
⏰ Response Time: We aim to respond to all privacy-related inquiries within 30 days.
19. Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can attempt to resolve any issues.
Thank you for using TwinCity Property Finder. Your privacy is important to us.
